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How did we ensure 24/7 data platform continuity at IGI?

History
IGI is a global insurance company in the Middle East, specializing in providing specialized insurance and reinsurance solutions for complex risks. As a multinational insurance company, it bases its collaboration with clients on advanced data analytics and product personalization, using Microsoft technologies.
Aiming to ensure 24/7 business continuity and better monitoring and threat management, IGI partnered with Onex Group to properly prepare its cloud infrastructure for the challenges the company faced.

Goals
What goals have we covered?
IGI faced many challenges that required a quick and effective response. To achieve this, we covered the following objectives:
Maintaining continuous access
to an analytics platform that is critical to the company's operations, especially when providing insurance on a 24/7 basis.
Security incident monitoring
and reducing response times to potential threats to enhance asset and data protection.
Improving Security Score index
which measures the overall security level of IT infrastructure, in order to better secure the company's systems.
Smooth migration to the cloud
and optimization of IT management costs, which allowed for independence from local resources and better scalability of systems.
Implementation
How have we responded to IGI's needs?
The implementation of the project was divided into key phases that addressed IGI’s needs and enhanced the reliability and security of the company’s infrastructure.
Proof of Concept for Disaster Recovery
Expanding cooperation
Microsoft Sentinel implementation
Cooperation in the Managed Services model
Result
What have we achieved?

Time to restore analytical systems
after a disaster has been reduced to a few minutes, ensuring uninterrupted availability of key business functions and minimizing the risks associated with downtime.

Improving Security Score
with new security monitoring and management tools that provide IGI with more effective data protection.

IT cost optimization
By moving to the cloud, the company has gained greater flexibility in resource management and efficient expense management.

Undoubtedly, the pivotal role of analytics in the insurance industry has generated the need for accessible data and analytics platforms. Onex Group’s team created a proprietary solution that covers the full range of analytics platform covering both on-premise and cloud environments with automation. Providing the client with continuous access to analytics and data was a top priority for us.
David Detko
Chief Commercial Officer, Onex Group